Welcome a traveler.
Help someone get comfortable with the world, the client, and their first steps. Let them set the pace.
THE GUIDES OF ASTRALIS
Be someone's
first friend.
A new world feels different when someone is glad you arrived.
Guides are players who volunteer a little of their time to welcome travelers, answer questions, and help people find their own place in Astralis.
Volunteer when it suits you. Take a break whenever you need.
A welcoming presenceA helping handA world we share
A LITTLE KINDNESS GOES A LONG WAY
You don't have to
know everything.
You just need patience, curiosity, and the willingness to help someone find an answer. Staff review every application, and you can tell us honestly what you're still learning.
Share what you know.
Answer questions, explain everyday systems, and point people in the right direction. Ask before sharing spoilers.
Know when to call staff.
Pass along bugs, disputes, harassment, and account concerns to the people who can handle them.
A TITLE WITH A PURPOSE
A Guide is still
a fellow player.
Your appointed character receives a Guide title. Go on duty when you feel like helping, and off duty when you want time for yourself.
The role is unpaid, has no fixed hours, and grants no gameplay rewards. Appointment follows staff review, and you can step down at any time.
A few tools to lend a hand
- A shared queue of player help requests
- Private replies that travelers can read later
- A way to pass a request to administrators
- Player-approved visits between public Waymeet meeting places
Guides cannot create items or currency, change characters or quests, moderate accounts, enter private areas, or use unrestricted GM commands.
THE GUIDE CHARTER
Leave people feeling welcome.
Be patient and respectful. Give people room to learn, ask, and enjoy the world in their own way.
Respect their choices. Ask before giving spoilers or visiting. A request for help is never permission to take over.
Protect their privacy. Never ask for passwords, payment details, verification codes, or personal information.
Use your tools with care. Help fairly, avoid personal advantage, and bring disputes, harassment, bugs, and account problems to staff.
YOUR NEXT CHAPTER
Hold a lantern
for someone else.
Tell us a little about the kind of Guide you'd like to be. One application per account; the title belongs to the character you apply with.
- Enter Astralis with that character. Type
GUIDE WEBto receive your private application code. - Complete this application. Your code is valid for 15 minutes and can be used once.
- Hear back in the world. Type
GUIDE STATUSto see the decision and any note from staff.
Prefer to apply in-game? Type GUIDE HELP for the application commands.
Your application is visible to administrators reviewing the program. Please leave out sensitive personal details. Privacy policy ↗
Checking the Guide desk…
LOOKING FOR A HAND?
There's room for your questions.
In the world, type GUIDES to see who's on duty, or ASKGUIDE followed by your question. If nobody is around, your request will be waiting when someone can help.